Your privacy is our priority. This document clearly explains how myan99 collects, uses, stores and protects your personal information — so you can play with peace of mind, every time.
Important Note: By using the myan99 platform, you agree to this Privacy Policy. Please read this document in full to understand how we handle your personal data and the rights you hold as a member.
Myan99 ("we", "Platform", "myan99.plus") respects the privacy of every individual who uses our services. This Privacy Policy clearly explains how we collect, process, store and protect your personal information when you browse the myan99.plus website, use the myan99 mobile app or interact with any of the services we provide.
This policy applies to all users of the myan99 platform, including unregistered website visitors, active registered members, and individuals who have requested account closure. Your personal information is processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations.
Myan99 acts as the data controller for the personal information you provide to us. We only collect information that is genuinely necessary to deliver a quality, secure and responsible service to you.
This Privacy Policy is updated periodically to reflect changes in our practices or legal requirements. The date of the most recent revision is always shown at the top of this document.
To provide a complete, secure and responsible myan99 service, we collect several categories of information from our users:
Basic Personal Information (during registration):
Identity Verification Information (KYC):
Usage and Technical Information:
Information You Provide Voluntarily:
We only collect information that is genuinely relevant and necessary. We do not collect sensitive data such as medical information, political views, or religious beliefs unless you voluntarily share them with us in the context of responsible gaming.
All information we collect is used for legitimate and specific purposes. myan99 does not use your data arbitrarily.
| Purpose of Use | Legal Basis |
|---|---|
| Verifying member identity and age (KYC) | Legal obligation & contract |
| Processing deposits, withdrawals and financial transactions | Contract performance |
| Providing customer support and resolving complaints | Legitimate interest & contract |
| Sending account notices, bonuses and platform updates | Consent & legitimate interest |
| Fraud prevention and anti-money laundering (AML) | Legal obligation |
| Supporting responsible gaming programs | Public interest & legitimate interest |
| Improving products, games and user experience | Legitimate interest |
| Platform analytics and internal reporting | Legitimate interest |
We do not use your data to make fully automated decisions that materially affect your rights without human intervention. Any profiling we carry out is solely for the purpose of personalizing your platform experience and fraud prevention.
Myan99 does not sell, rent or trade your personal information to any third party for their own marketing purposes. However, we may share your information in the following limited circumstances:
All third parties we work with are required to comply with data security standards equal to or higher than myan99's own standards. We do not permit them to use your data for any purpose other than what is specified in our agreement with them.
The security of your personal data is a responsibility we take very seriously. myan99 implements multiple layers of technical and operational security controls to ensure your data remains protected at all times.
While we apply the best security measures available, no online system can be guaranteed 100% secure. You also play an important role by keeping your myan99 account password and login details confidential.
Myan99 uses cookies and similar tracking technologies to enhance the user experience, ensure the platform runs smoothly and understand how members interact with our services.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, account security, core platform functionality | Session only | |
| Save language preferences, display settings, and game preferences | 1 year | |
| Usage statistics, page performance reports, UX improvements | 2 years |
Essential cookies cannot be disabled as they are required for the basic functions of the myan99 platform. For analytics and functional cookies, you can manage your preferences through your web browser settings at any time. Please note that disabling certain cookies may affect your experience on the myan99 platform.
In operating the myan99 platform, your personal data may be stored or processed on servers located outside Malaysia — particularly in the context of cloud infrastructure services and international service providers we use.
Myan99 ensures that any cross-border data transfers are carried out with adequate protections in place, including:
By using the myan99 platform, you consent to cross-border data transfers carried out in accordance with the safeguards set out in this policy.
As a myan99 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete information in our records.
Request the deletion of your personal data under certain circumstances permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured format for transfer to another platform.
Request restriction of your data processing while a query or complaint is being resolved.
To exercise any of the rights above, contact the myan99 data protection team via live chat or our support email. We will process your request within 30 business days. Certain rights may be limited in specific circumstances, for example where processing is required to comply with a legal obligation.
Myan99 does not retain your personal data longer than is necessary for the purposes stated in this policy. Our retention periods are as follows:
Once the retention period expires, your personal data is securely deleted or anonymised so it can no longer be linked to you. This process follows industry-certified data removal methods.
The myan99 platform may contain links to third-party websites such as game providers or payment partners. This Privacy Policy applies solely to the myan99 platform and does not cover the privacy practices of those third-party websites.
Myan99 is not responsible for the content, privacy policies or security practices of any third-party websites you access through links on our platform. We recommend reading the privacy policy of each website you visit separately to understand how your data is handled by them.
If you come across a link within the myan99 platform that leads to a suspicious or inappropriate website, please report it to our support team immediately so we can investigate and take prompt action.
The myan99 platform is exclusively for individuals aged 18 and above without exception. We do not intentionally collect, store or process any personal data from minors or underage individuals.
All account registrations go through a strict age verification process. Should we find that personal data of an underage individual has been collected unintentionally, we will delete that data immediately and close the account in question.
If you believe a minor has registered or is using the myan99 platform without your knowledge, please contact our support team immediately. We will take swift action to resolve the situation.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the myan99 Data Protection Officer team is ready to assist you.
To file a formal complaint regarding the processing of your personal data, you may also submit a complaint to Department of Personal Data Protection (JPDP) Malaysia which is the relevant regulatory authority in this country.
All privacy rights and data protection requests will be handled with full confidentiality and the highest priority by our team, who are specially trained in personal data protection.
Six pillars of data protection that keep your privacy safeguarded at all times on the myan99 platform
All data transmitted between your device and myan99's servers is encrypted using 256-bit SSL/TLS — the same standard used by leading financial institutions and banks worldwide.
Your identity verification documents are stored in an encrypted environment with restricted access. Only authorised personnel with a specific need may access them, and every access is logged.
An additional layer of protection ensuring that only you — the legitimate owner of the myan99 account — can log in, even if your password has been exposed to others.
Myan99 has never and will never sell, rent or trade members' personal information to any advertiser or third-party marketing company.
All of myan99's data processing practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian citizen and resident are fully protected.
The myan99 system undergoes independent penetration testing and regular security audits by third-party experts to detect and patch any vulnerabilities before they can be exploited.